COVID-19 Information

We understand the impact that COVID-19 may have on our communities and are taking steps to support and protect our customers during these challenging and uncertain times.

Entergy’s COVID-19 Updates

Insights > Our Future, Giving Back

Entergy New Orleans Helps Support Healthy Communities

08/16/2021

Entergy New Orleans has joined the United Way of Southeast Louisiana, the GNO Foundation, and other funders in contributing $150,000 to support Mayor LaToya Cantrell and NOLA Public School’s initiative to provide high school students, who have parental or guardian consent, the opportunity to receive COVID-19 vaccinations on campus through mobile vaccine clinics. The funding will help support the clinics for five months.

Insights >

The Heart of Customer Service: Not Missing a Beat During the Pandemic

06/07/2021

COVID-19 presented extraordinary challenges for customers and businesses, but our Care Centers took immediate steps to be able to continue partnering with customers offering in-person bill payment and customer service assistance

Entergy Arkansas encourages customers to enroll in payment plans before disconnection

News > Customers

Federal Rent, Utility Bill Assistance Now Available to Qualifying Arkansans

05/20/2021

Arkansans who are having trouble paying rent or utility bills due to COVID-19 can apply now for federal money to help cover costs incurred since April 2020, including Entergy Arkansas customers and others across the state.